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Meet Our Staff MembersThe team that brings experience and empathy to every appointment.

The Professionals Who Keep Our Birmingham Fertility Clinic Running

Behind every appointment, every phone call, and every small but important detail, our staff is there making it all happen. They are the reason the fertility clinic feels organized, welcoming, and calm, even during the most emotional moments. From the front desk to the lab, each team member plays a vital role in creating a supportive experience that our patients rely on.

Their dedication allows our providers to focus fully on care, while patients feel seen and heard throughout their time with us. At ACRM, our staff doesn’t just keep the clinic running; they help make this place feel like a second home.

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We’re Supporting You Every Step of the Way

Bringing over 30 years of combined experience to infertility treatment.

Each member of our team brings something unique to the experiences: specialized knowledge, a calm presence, a kind word at just the right moment. Together, we share a commitment to providing thoughtful, attentive care in every interaction. Get to know the people who make your time with us feel comfortable and genuinely personalized.

Emma Williams

Chief Operating Officer
Emma WilliamsChief Operating Officer

Emma joined ACRM in August 2021 and serves as Chief Operating Officer, overseeing daily operations across the Birmingham and Montgomery offices. She holds a Bachelor of Science in Health Services Administration from Auburn University and a Master of Business Administration from University of Alabama at Birmingham.

In her role, Emma leads both strategic and operational initiatives that drive the growth and efficiency of the practice while supporting high-quality patient care. She is deeply passionate about fertility care and the meaningful role it plays in helping individuals and families grow. She is dedicated to creating an environment where patients feel truly known, supported, and cared for throughout every step of their journey.

Nicole

Registered Nurse
NicoleRegistered Nurse

Nicole has been a registered nurse since 2018 and has a strong passion for women’s health, particularly fertility. As a Birmingham native, she is proud to serve the same community in which she was raised. The most rewarding part of her job is educating and advocating for IVF patients. She values building meaningful, trusting relationships and supporting patients throughout their journeys. To her, patients feel more like family, which is what makes ACRM especially meaningful. Outside of work, she is a mother to five kind, beautiful daughters and a wife to her best friend. It is a privilege for her to walk alongside patients during such an important and personal chapter in their lives.

Hannah

Sonographer
HannahSonographer

Hannah has served as a sonographer at ACRM in Birmingham since September 2019. She earned her degree in Applied Science in Diagnostic Medical Sonography from Lurleen B. Wallace Community College. After gaining clinical experience at Princeton Baptist Medical Center, Hannah chose to specialize in fertility care and has been dedicated to serving ACRM patients ever since.

Hannah is registered with the American Registry for Diagnostic Medical Sonography with a specialty in Obstetrics and Gynecology. She is committed to providing each patient with a thorough, compassionate ultrasound experience and takes pride in ensuring patients feel comfortable and cared for during every visit.
Outside of work, Hannah enjoys spending time with her husband, their son, and two fur babies, Molly and Boomer.

Janice

Andrology Lab Technician
JaniceAndrology Lab Technician

Janice has been the andrologist at ACRM in Birmingham since February 2022. She has 20 years of laboratory experience. She has always enjoyed working in the lab and has a special interest in andrology. Janice and her family love to do home projects, cook, and take pictures of their pets.

Kaleigh

Medical Assistant
KaleighMedical Assistant

Kaleigh has been a valuable part of ACRM in Birmingham since June 2021. She was born and raised just north of Birmingham, Alabama. She graduated from Jeremiah’s Hope Academy, where she earned certifications in Phlebotomy, EKG, and as a Certified Clinical Medical Assistant.

Kaleigh is a proud mom to two girls, Ryleigh and Cambrie. Her favorite part of working at ACRM is building close, meaningful relationships with patients and supporting them throughout their fertility journey.

Nicole

Office Coordinator
NicoleOffice Coordinator

Nicole has been a valued member of ACRM in Birmingham since May 2022. Prior to joining the team, she spent eight years as a stay-at-home mom, homeschooling her children. Since coming to ACRM, she has loved becoming part of a supportive work family while helping other families navigate their infertility journeys.

Nicole and her husband of 18 years have four children together. Outside of work, she enjoys spending time outdoors, playing video games, and finding hidden treasures through dumpster diving.

Amberlee

Endocrine Lab Technician
AmberleeEndocrine Lab Technician

Amberlee has been an ASCP-certified Medical Laboratory Technician since 2008. She earned her Associate of Applied Science degree from Gadsden State Community College and is currently pursuing a bachelor’s degree in medical laboratory science at the University of Cincinnati. Her professional background is primarily in oncology and hematology, where she developed strong technical skills along with a deep appreciation for the impact of compassionate care.

She joined ACRM’s endocrine laboratory in April 2026, where she continues to grow and expand her knowledge in the field of fertility care. Amberlee particularly values working in a clinical setting, where she can connect more personally with patients and play a meaningful role in their care.

Outside of work, she enjoys grand adventures with her family and spending time with her two spunky fur babies.

Mary Carmen

Junior Embryologist
Mary CarmenJunior Embryologist

Mary Carmen serves as a Junior Embryologist at ACRM, where she plays an active role in supporting the laboratory’s embryology processes. She earned her degree in biology and exercise science from the University of North Carolina Wilmington, where she developed a passion for reproductive science and patient-centered care. In her role, Mary Carmen supports various aspects of embryology to help ensure high-quality outcomes and a compassionate experience for patients. Outside of the lab, she enjoys traveling and spending time with her dog Parker.

Whitney

Embryologist
WhitneyEmbryologist

With over ten years of experience in the IVF field, Whitney is dedicated to providing exceptional care to ACRM’s patients. She joined the ACRM family in December 2021 as a per diem embryologist. Whitney holds a degree in Cellular and Molecular Biology from Appalachian State University and began her career in Charlotte, NC, before eventually relocating to Washington, D.C. When she isn’t in the lab, Whitney loves traveling, drumming with her local bagpipe band, and relaxing at home with her husband, Andrew, and their cat, Phoebe.

Hope Starts With a Conversation—Schedule Yours Today

Every family deserves a fighting chance to celebrate pregnancy and new life. At ACRM, we’re committed to turning those dreams into reality through advanced fertility treatments tailored just for you. No matter where you are in your journey, we’re ready to support you with expertise, care, and unwavering hope. Request a consultation with us today to start the next chapter.

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