Audra believes family comes in many forms, and she’s grateful to support people in building theirs. With over two decades of experience in customer service, kindness, curiosity, and compassion guide her work and the way she connects with others. She also believes a good sense of humor—because it’s all about the timing—can make even the toughest moments feel a little more manageable.

Outside of work, she enjoys puppysitting, fishing, and spending time outdoors. She’s also a fan of true crime, psychology, and women’s sports—and honestly, everyone should be watching the WNBA! Quirky? You bet! But she wouldn’t have it any other way. It’s all part of what keeps life interesting.